Businesses are made up of individual people. When there’s a problem with the tech, a person is going to send an email or make a phone call to get it fixed. It sounds obvious but it’s the essential key to remember when providing outstanding IT support. Providing tech support is often focused on the work…
The Internet of Things (IoT) has been making itself felt in many different spaces over the last few years. The consumer space is becoming more and more familiar with machines that appear to think for themselves. The rise of automated assistants like Cortana, Alexa and Siri are finding their way into homes across the world.…
It’s no secret that online sales are continuing to increase year on year in the UK. In 2016 online sales totalled €153 billion and no level of economic uncertainty seems to seriously impact the rise of the sector. This level of spending presents a tempting target for cyber criminals. If you conduct any of…
Your business deserves to be protected against intrusions by hackers. Ransomware is a particularly malicious form of hacking, whereby a file is downloaded onto a company computer, which in turn denies all access to the data therein. Hackers hold the data to ransom, offering only to unlock it once a sum of money is paid.…
Data theft is on the rise. You should make every effort to protect yourself from known threats but also acknowledge that even the most dedicated IT teams cannot stop every threat. Even government departments struggle to keep their data confidential. It’s unlikely that your company has similar levels of staff, technology or funding to NASA…
Artificial intelligence is already playing an important role in businesses large and small. It is everywhere, often unnoticed by its users. It’s likely that you interacted with AI as you found this article (if you found it through a search, then you harnessed the power of intelligent search algorithms). AI is often pigeon-holed as either…
Risk management is a highly underrated part of project management. IT projects in particular can be quite risk-prone, but there can be hesitation to take protective action against them in a deliberate way. A risk is any uncertainty around an event that could influence your project in a positive or negative way. Of course, positive…
The Christmas holiday and retail sales period that follows is often credited with providing retailers with a disproportionate amount of the year’s profits. As consumers continue to shift toward spending in the online environment, businesses are doing their best to capture a slice of the digital pie. Relatively new retail trends such as the Black…
The cloud is here to stay. The internet-based data sharing, communication and storage solutions have woven themselves into our everyday life. After all, you’re using the cloud every time you check an email or social media on your mobile device. Want to harness the power of secure remote access for your business? This article pulls…
