ITIL change management can help you achieve carefully managed change in your IT environment. It provides a framework through which processes that govern how changes to applications, hardware, software, networks, environments and documentation should be carried out, can be defined and applied to your own business. The role of ITIL change management is to manage…
No matter what business you are in, you need a telephone system. Your customers and your vendors need to reach you, and your workforce needs a platform from which to communicate. The problem is that your legacy PBX has been rendered virtually obsolete, partially by nature of its expense, but also in consideration of that…
In 2017, IT security is a big concern – not just for enterprise, but for SMBs as well. Cyber threats are ever-evolving, and new risks, scams and insidious schemes are being revealed every single day. As the threats become more sophisticated, so do the solutions. The trouble is, if IT security is not your area…
If your Windows system is running slow or acting strangely, it may be difficult to pinpoint exactly what is causing it. It could be that you have picked up some malware or a virus, or it could be that some of your systems files are corrupted and so are unable to perform as they should.…
So you have made the choice to go with buying a new business laptop and not a desktop PC. An astounding array of competent and convenient laptops for small business use vied for attention during 2016. This article will put forward 5 brand suggestions for contender to the top spot but first it’s important to…
The digital age has brought technology that enables us to leave the confines of the office building and work remotely from “home” or where ever we choose to locate our work space. Perhaps a beach in Bali, a tree house in Thailand or our own backyard becomes our working environment? Many organizations have become remote-friendly…
No matter what type of business you do, email is an integral part of your communications strategy. Vendors, suppliers, customers and employees all use your business email to stay in touch, deliver important information and nurture your sales efforts. In fact, on any given day, your employees may spend more time corresponding via email than…
No matter how secure your organization is, getting an IT security assessment from a third party can provide insight into possible weak spots in your system, alert you to risks and provide recommendations for improvements. While your organization likely takes IT security very seriously, you might not have an in-house security team. Even if you…
Without a doubt, most of us have come up against a problem or two that indicated the need for an expert. When we’re dealing with the IT infrastructure for our business, however, this becomes an even more delicate issue, as often that is not part of our core competency. While technology has the potential to…
